Kong Cookies Policy

At Kong, we use cookies and similar technologies to help our website run smoothly, keep your account secure, and make your time at Kong Casino more enjoyable. This policy explains what cookies are, how we use them, and the choices you have when visiting Kong Casino.com. By continuing to use our site, you agree to the use of cookies as described below.

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with Kong. Cookies do not harm your device and cannot access other files stored on your computer or mobile phone.

How We Use Cookies at Kong

We at Kong rely on cookies for several important purposes, including keeping you securely logged in, remembering your settings, and improving the overall performance of our platform. Our Kong team also uses cookies to understand which games, promotions, and features players enjoy most, so we can continue to improve our services.

• We use cookies to keep you signed in to your Kong account during your session
• We remember your preferences, such as language and display settings
• We track gameplay patterns to ensure responsible gambling tools work correctly
• We analyse traffic to our Kong app and website to improve speed and usability
• We measure the performance of our promotions, such as our welcome bonus and loyalty rewards

Essential Cookies

These cookies are strictly necessary for our website to function. Without them, you would not be able to log in, make deposits, or play games on Kong. Essential cookies cannot be disabled through our cookie settings, as they are required to deliver the core services you expect from Kong Casino.

Performance and Analytics Cookies

Our Kong platform uses performance cookies to collect information about how visitors use our site, such as which pages are visited most often and whether any error messages appear. This data is aggregated and anonymous, helping us refine our Kong casino experience over time.

Functionality Cookies

We at Kong also use functionality cookies to remember choices you make, such as your username, region, or preferred currency. These cookies allow us to provide a more personalised and convenient experience whenever you return to Kong.

Advertising and Targeting Cookies

Our Kong marketing partners may use cookies to deliver advertisements that are relevant to your interests, both on our site and across other websites. These cookies also help us measure the effectiveness of our advertising campaigns, including those related to our welcome bonus and ongoing promotions.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, such as payment providers, analytics companies, and marketing platforms. We work only with reputable partners who are required to handle your data responsibly. These third parties may set their own cookies when you interact with embedded content on Kong, such as live chat support or secure payment windows.

How Long Cookies Stay on Your Device

We use both session cookies and persistent cookies. Session cookies are automatically deleted once you close your browser, while persistent cookies remain on your device for a set period, or until you delete them manually. We use persistent cookies to remember your login details and preferences so you do not need to re-enter information every time you visit Kong Casino.

Managing Your Cookie Preferences

You are always in control of how cookies are used on your device. Most browsers allow you to view, delete, and block cookies through their settings menu. You can also manage non-essential cookies directly through the cookie banner displayed when you first visit our site. Please note that disabling certain cookies may affect the functionality of Kong, including your ability to log in or use some features of our games.

• You can adjust cookie settings directly in your browser preferences
• You can opt out of non-essential cookies using our cookie consent tool
• You can clear existing cookies at any time through your device settings
• You can contact our support team if you need help managing your preferences

Cookies and Mobile Apps

If you use the Kong app on iOS or Android, similar technologies such as mobile identifiers may be used instead of traditional browser cookies. These technologies serve the same purpose: helping us recognise your device, secure your account, and deliver a consistent experience whether you play on desktop, mobile browser, or through our dedicated Kong app.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be published on this page, and we encourage you to review this policy periodically. Your continued use of Kong Casino after changes are posted means you accept the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about this policy, please contact our support team through live chat, available daily between 06:00 and 21:00 BST, or by email at support@jumpmangaming.com. We are always happy to help you understand how Kong protects your privacy and enhances your gaming experience.